request for airfare refund is difficult
request for airfare refund because i was not able to fly due to severe sickness was very difficult. phone calls from customer service are received in the middle of the night. or if you fail to answer because you are in the toilet or preoccupied with something else, they would assume that you are no longer interested with your refund request. or if you fail for a day to see the trip.com portal online for some instructions they would assume you are no longer interested to such refund request.