No invoice for the money
I don’t even want to get into the fact that prices were raised without following legal procedures or providing notice. My sole concern was to receive a legally valid invoice for tax purposes. The invoice I received had a fictitious address that doesn’t even exist in Germany. I asked them to change the address to my real one; we’re talking about an invoice for over $400. The customer service representative thanked me, stated that his team couldn’t correct the invoice, and ended the chat. Speechless.... if anyone gives ACI Learning more than one star, try to get an incoice before doing so. And if you pay that sum of money without getting an invoice... be happy.