Please spend your money elsewhere
Please spend your money elsewhere. I've had my Luba 2 AWD installed for a few weeks with nothing but issues. The mower is stalling in the garden, the app wont let you map additional areas, the mower will continually go out of bounds and goes over the kerb onto the paths. Connection are reportedly lost when the mower reports excellent status across WIFI and 4G. Total lack of solutions from Mammotion's support. On the rare occasions that you actually have contact with a person, the suggestions have been devoid of any meaning full fix. Amounting to "have you tried switching it on and off". Normally you'll only get an occasional email from a Bot to tell you how understanding they are of your problem. I now have a very expensive mower sitting in the yard and about as useful as a house brick. All Mammotion have offered is a free set of blades for the inconvenience. Not a lot of use for a mower that can't mow! I've asked for a refund as the product isn't fit for purpose. All I've had is the run around. Very infuriating. I now intend to put the matter in the hands of my credit card company. If you're away to buy a Mammotion product, set aside the glossy adverts and slick videos. Have a read through the reviews of the people who are having problems with their mowers. Read the problem pages for Mammotion on the internet, there's lots to choose from unfortunately. There you'll find the real company. All about the sale with absolutely no support system. So to the CEO I'd say, if you think your product truly is the best....Prove It!