If I could give a negative 5 stars I…
If i could give a negative5 stars I would! July 2-ordered item, paid shipping and free returns fee of $3. Received item badly damaged-package not damaged on outside by shipper (Fed ex) so probably sent out damaged. Notified Boston Proper and had to BEG them to not charge me to return damage item and atleasr give 20% discount on next purhcase. Remember, I had already paid $3 for free returns and why should I havw to pay shipping to return damaged item? I returned thaat Sat and they were supposed to immediatey sendout replacement. They did not. They kept my money and had already received the return. Called them again. They finally sentout out replacement a few days later but item was sent to wrong house thru Fed Ex. Fed Ex confirmed the mistake but stated they cant find the lost item and I ahve to call Boston Proper to get my refund. Boston Proper basically stated its not their problem. After about 6 hours of attempted resolution with noth complanies, I finally had to contact my credit card to file a complaint. Neither Boston Proper nor Fed Ex care that I don't have the lost item and I am out nearly $100. This cant be legal! This is my firsrt negative review ever. Please dont purchase from this company and avoid Fed Ex.