China dropshipper, not transparent, no returns
I found the site through a facebook ad, which I have had luck ordering things from facebook ads before. The site looked normal, nothing indicating it was from China or anything was different. After a week of no shipping info, I looked around, and noticed all of the bad experiences. So I contacted the seller to cancel the order. Next day I see that they have shipped it and sent me shipping info. I opened a dispute and asked them to cancel instead, but they could not. When the items arrived they were nothing like the pictures on the site. There was one that could have been cool, but instead of the design wrapping around, it simply repeated at the back, so the shoulders it just looked like it cut off. The quality was also much poorer, and the material felt cheap. I contacted the company about returning them, and they said it was too expensive to return them to China, and they would give me a 15% refund. I explained I didn't know they came from China, and as the label on the package said it was from NY, I was confused. They then offered me a 25% refund. On the paypal dispute, I offered to refund me $10 less than I paid, as that was a reasonable amount of shipping, and I'll donate the items to Charity, which I accepted. The whole process took a month and was just ridiculous. Don't buy from them, you won't be satisfied.