I placed an order through Postmates…
I placed an order through Postmates yesterday from Rob's Kitchen. I received a picture request that the food was delivered at 5:50 pm on December 2nd, and when I went outside to pick it up, there was nothing there. The delivery driver had to take a picture of it and then took the food with him. I was so mad. To make matters even worse, I tried to get help for my issue, and they said, "Hold on while we contact the driver." Once I clicked OK, I received a message: "We are glad you found your order." I was like what I never found my order. Eventually, I was able to get a refund after I had to wait like ten minutes and use the help icon again. I will not be using Postmates again, this was terrible.