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Byron girl

澳大利亚

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4 被浏览
2 有帮助

1 条评价

BondiBoost™

2 faulty Blowout Brushes

First Blowout Brush arrived, used it no problem. Next time I went to use it, 5 days later, it wouldn’t turn on when you rotated the dial. They replaced the brush after lodging the necessary videos/pictures. Second brush arrived, again first use was fine. Went to use it a second time & this time it wouldn’t turn off unless unplugged from the wall. Returned and asked for a refund. How can I be so unlucky to receive 2 faulty brushes in a row?? To me, this strongly indicates that the quality is lacking. Customer service however was good with timely responses and the refund was paid without any dramas upon return of the second unit. Funny how the review I wrote in response to Bondi Boost’s request for review doesn’t appear on their site. Makes me wonder how many other 1 star reviews they receive and don’t publish.

2023-04-03有帮助 2