Just don’t shop here.
I ordered months ago and the package never arrived. I was sent an email it was then returned to sender because of “insufficient” address. (even if you don’t put the apartment number on packages it’s left in our mail room) When I contacted them for a refund they sent a link where I could pay $8 more and they would resend it. (just to get “lost” again I’m assuming) I responded with I would just like a refund and rudely responded with “ Dear, Thanks for your reply. But we didn't receive any items , how can we refund you? if you want to refund , you can contact us after you receive it. ( It is post office's responsibility to help you find it)” So it’s been returned to you, and you can resend it for an additional shipping charge, but can’t refund me because you say you don’t have it? How does that work? This company is a scam and makes additional profits by running this scheme. Unprofessional in all aspects, evident in the poorly written emails.