I wanted to follow up from my previous…
I wanted to follow up from my previous review. If I can give them zero stars, I would. This company is an absolute fraud. I ordered a doll with light brown hair that was curly and blue eyes and I got a doll with dark brown eyes and straight black hair. This is the response I received from the company when I reached out to them…”So sorry for the inconvenience caused. It is because there are varities of models for the same face doll. The color of the eye might be different for some types , the type on the picture is only for shooting, hope you do not mind. If you are unsatisfied, Could you please confirm if you can accept 15% refund to keep this order? If you insist on returning the doll for a full refund, please follow the below address: also know that there’s no phone number you can only reach them by an email address and you’re unable to leave any reviews on social media because they have the comments blocked. Beware of this company *****The reply from them is added insult as I have emailed them since December and they have yet to respond outside of offering a 15% refund. As stated below and other reviews show, this company is a fraud.
