Never travel with Trova. Scam.
Just got back from a 7 day trip to Chiang Mai, Thailand. I booked with a group on Trova Trip. I am very disappointed at the accommodations that they booked for our group. The main hotel in Chaing Mai was both a VEGAN only hotel but much better accommodations were all around us. The motel they booked in Pai was a disgusting road side spot with dirty sheets and towels, no telephones in the rooms, sad breakfast, and bug infested. This was not a cheap trip. The group all elected to check out and we had to pay for our next nights stay in a much cleaners, safer, nicer accommodations in Chiang Mai. Beware. Still have not received a refund or a response from Trova Trip on our complaint. NEVER EVER AGAIN.