Avoid as there’s no help when things go wrong!
Do not buy expensive items from this site no matter how good the seller ratings are. I’ve had five orders in total. Three were decent, one was never sent and the most expensive a blazer arrived and it was the cheapest most appalling piece of rubbish I have ever seen. Trying to get DHGate to respond to disputes is a long and arduous process. In the end I had to return the item at my expense and DHGate promised in writing to refund this however you guessed it, they did not! I ended up getting a refund from my bank for the blazer but never got a refund for the return postage. My advice is to only buy if you are happy to tolerate poor quality goods. You will not get any kind of decent customer service from either the seller or DHGate. Just look at the cut and pasted generic responses on here to negative reviews. We’ve all already contacted them via the methods on the responses and tried a lot more than that on top. Buy at your own risk and be thankful if you get something decent from a legitimate and honest seller but don’t expect help if you do not!
