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CU older&wiser

美国

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iPower Resale

MacBook Air M1 working well but

The MacBook Air M1 is working well. I purchased it on November 25, 2022, and I received it quickly in four days. But it shows a warranty expiration of January 29, 2023 (only two months, not one year). I called Apple Support and they couldn’t change the date. iPower Resale advertised it as “new/open box”. I believe this is deceptive advertising, and request compensation. After reading iPower Resale's response, I talked to LeeAnne on 12/12/22, around 4:50 pm ET. I said I assumed that an item described as “new / open-box” would be like a new item in all respects except for the open box. I said my “new” computer only had a 2 month warranty. I asked if iPower Resale could cover warranty costs for an additional 10 months. She said No. She said iPower Resale provides a 12 mo warranty for direct sales. I asked if they could provide that to me. She said No. I said the purchase was thru the Walmart website. She suggested buying a warranty from Walmart. I said I didn’t feel I should have to buy a warranty for a new computer. I said iPower Resale then should say in their descriptions that “new” computers have less than a 1 year warranty.

2022-12-09已认证