I purchased an Autel MaxiSys Ultra from…
I purchased an Autel MaxiSys Ultra from OBD Price last year. Recently I needed to contact them regarding support, but there is no phone number available and despite leaving messages and sending enquiries, I have received no response for over 10 days. For a high-value professional diagnostic tool, this level of after-sales support is unacceptable. Communication is extremely important when selling equipment at this price point, and unfortunately OBD Price has completely failed in this area. Based on my experience, I cannot recommend this company due to poor customer service and lack of communication.