Awful, Do Not Buy From Here!
Awful. I spent £40 odd on a dress that I never received, I had no luck contacting the courier and when I emailed customer service asking if they could chase it up, they refused. I emailed again saying that I'd like a refund because I didn't want to pay for an item that I haven't received and they just sent the exact same email I had before with the same screenshot of their terms and conditions. Nice to know the company is perfectly okay with letting parcels go missing and refusing to reimburse paying customers. I do not recommend in the slightest, awful copy and paste emails from customer service and haven't even received my product to review.