Terrible customer service
I ordered the new x30 pro and it showed delivery date of 1-15. Received an e-mail that it is coming from China and will ship out sometime this week (Jan 9th-13th) many e-mails to them to cancel order. Very hard to get to respond. If it is this hard to communicate before getting item it scares me to think how hard it will be to get service assistance. Still waiting after 2 days for refund response. Buyer beware.