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H Hardy

英国

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Fanatics

This company is very unprofessional!

I ordered a retro shirt for my son for Christmas it was the wrong size called up to ask if I could exchange for larger size such a long lengthy drawn out procedure so I was told keep the shirt and order another one we will refund the money which they did minus the postage? I have just received an email this morning regarding the new Anniversary Kit which went on sale this morning. Clicked on the shop it was only showing in Children’s sizes, called up once again the initial message isn’t working correctly all corrupt! When I got through all I was told they are out of stock? Asked why already they were all sold in the first hour? I asked why it did not say this on the website he had no idea. Surely they should have more kits in stock knowing fans would want to buy them. What an appalling company who you can’t complaint about directly about to Aston Villa as they don’t seem to be interested only the revenue from their merchandise!

2025-01-09