Would not reccomend this business due…
Would not reccomend this business due to lack of communication with customer service. Multiple customer service representives replied back with different information. Jason, Amy, Vivian Elise. Ordered a custom face hawain shirt with two images uploaded and a solid red background. Order was cancled due to images not able to be used. Re-ordered items with a different photo upload type and was refunded again without an e-mail. First order AU323501: "I am afraid to tell you that we are unable to make the shirt you order as a 100% customized shirt with the picture you uploaded. We have cancelled and refund you full according to this situation. Generally speaking, it will take about 3-7 business days for the refund to return to your original account." - Jason "Which picture are you refering to as unuseable? Give me a example of what to upload the images as so it can properly go through. Are you able to use the images I attached in this e-mail which are the same?" - Customer "Thanks for reaching out to us and we are glad to help! We are sorry the order has been canceled, please replace the order on the website." - Vivian "We are truly sorry for the inconvenience. The refund has been sent back to your original account." -Elsie New order placed AU316295: "Previous order was refunded due to image issues. I did not get an answer to what was wrong with the uploaded photos as I asked. E-mail me before you refund so I can resolve the problem!" - Customer "We are sorry we sent you an email but we do not have a reply." - Vivian "You have sent me another refund yet again without trying to resolve the issues with me first! I am very upset with the customer service during this holiday season and will not be recommending your business in the future." - Customer