Absolutely NO Customer Service!
I ordered a dog ball launcher and the website description was a little confusing, making me believe this accepted standard size tennis balls - well it doesn't and the largest ball this takes is too small for my large do - he'll eat it! I have reached out to them on four different occasions to return the item as it has not even been opened and they REFUSE to reply to me AT ALL! It also took over two weeks to get to me.