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Nina Carpenter

美国

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Nevstudio

Terrible customer service experience

Terrible customer service experience. 20+ emails just to try to make a return. They want me to keep the items and give me a small compensation for them. No, I want to return them for a refund. It took 25 emails back and forth to obtain the return address and then they sent precise instructions on how to return and even write the address and what carrier to use. Definitely a scam company. I will never purchase from again. This has been a complete waste of time and a nightmare. $350 wasted.

2022-12-22有帮助 4