Product arrived with a broken power…
Product arrived with a broken power cord. Continuous tripping of circuit breaker. Contacted company via email because there is not a phone number to call. We were told we have to take a video of the product in the package and send it to them. Seriously!!!!! No where in the return policy does it say it requires a video. As a matter of fact it does say “easy return” on the website. Now we are forced to report fraud because the company will no longer respond. Extremely poor customer service!!!! Will NEVER order from this company again!!! BUYER BEWARE!!!!