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Melodie Page

美国

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Auction Nation

INo inclination to customer service went to the store on Indian School…

I went to the store on Indian School road where they have in store shopping. I purchased $125 worth of products and when I got home realized that I didn't have two of the products I purchased. I chalked that up to my own inattention when leaving. I'll take the hit. I looked where the closest location to my home would be which was in Mesa. Upon arriving at the store in Mesa there was a sign saying that they no longer offer in store shopping. I went in to the store and explained the situation informing them that I was not there to shop only to repurchase the items that I didn't get when I purchased them the first time. I spoke with the kid at the front desk to no avail. I asked to speak to his manager who he was on the phone with and again no avail. They were not interested in any type of customer service in rectifying the problem that I had at the their other store. They made it clear by their attitude that they didn't want to help me in any way at all. If I could have given them a negative star review I would have. Looks like they're only out to make a fast buck. They definitely don't care about their customers or rectifying any mistakes made prior to them closing the in store shopping.

2022-12-30