Dont Deal with Lander Toyota Blacktown
Wanted to get my car serviced and 2 new tyres at Lander Toyota Blacktown however no one was available to take my call, not once but twice. I called and just kept being put on a loop of call waiting, someone answered and saying they would transfer me to the service department then more waiting and then to someone else who said they would transfer me. All this not once but several times in the same call. I tried again earlier the next day with the same result. They were quickly available when I brought the car but now that I need service they are nowhere to be found, but hey I could book online or speak to a chatbot neither of which I wanted to do which is why I called . And speaking of when I brought the car it was like an assembly line process from one office to another to upsell me, it took hours once I had decided on the car the salesman moved on and I had to sit thorugh hours of waiting rooms and people upselling me. Could we not just buy a car with everything included instead of deciding on different coatings, tinting, car mats, and so many other things with different people in different offices with long waits in between. Really bad experience all round, made me feel like a money making object rather than a valued customer. Just dont go there ever.