WARNING…DO NOT BUY FROM THIS COMPANY!!
I don’t know where to begin. I ordered a doll for my granddaughter’s birthday. It came on time, but when she opened the box it was not the doll she wanted. I thought I had made a mistake when I ordered, so I ordered the one she wanted for Christmas. I made sure it was the right one. I also paid for VIP service. I was totally scammed. Not only did it not arrive on time, they sent the same doll they sent the first time. You can only imagine how I felt when I saw the disappointment in my granddaughter’s face when she opened the wrong doll for the second time. There is no number to call. All the emails say the same thing. They’re sorry I’m disappointed, but my request for refund instructions are ignored. I would give negative stars, if I could. DO NOT ORDER FROM THIS COMPANY!!! They also have other websites , so be careful. The dolls are also not the best quality. The hair is horrible. It looks like the baby is going bald, you can’t even comb the hair… BUYER BEWARE!!!