I've been working with CJ since…
I've been working with CJ since November now. At the beginning, if you don't have that many orders, you will hardly be helped and people are rather reluctant to help you. But I've already spent over 13 thousand dollars and now the problem begins. Some of my customers receive damaged goods. The disputes take so long, they make adjustments to the logistic costs, tell you that you get a discount but in the end you pay more. they tell you the beautiful but you get something else. Another case. Someone ordered a bundle from my shop. I paid CJPacket Sensetive because of 9-14 delivery times. After a week I was informed that I have to replenish because its oversized and the split the package the send it now in CJPacket ordniary, PostNL and CJpacket senstive. That are 3 diffrent shipping time. The funny thing is i have already paid for CJPacket Sensetive. Also my disputes i take so long to make it, my customer were angry to wait another 9-15 days for them delivery. CJ are quick taking my money without hesitation but when it comes to solve my problem it take days!!! thats something i dont understand, i am here to doing business and not to take care of you BS. get rid of that! I don't feel like safe at CJ especially now when chinese new year come around. I give them time to solve my problem till then otherwise a good customer that already spend 13 thousand dollars is gone!! i am going to look for a new partner that can take care of my order volume and my concern.