CJ don't take responsibility for the last-mile carrier's faults
I placed my order 1591383923164917772 on November 12th. Now is January 10th and it has not been delivered yet. The last tracking record is from November 21st. This is what the Yodel page shows: "Estimated delivery date: Unavailable at this time" We contacted the last-mile carrier Yodel, but unfortunately, they did not help. CJ dispute team also doesn't want to take responsibility. They somehow believe that they are not responsible for the last-mile carrier faults. But I paid for the delivery to the customer's address and the package was not delivered. CJ keeps repeating that I should contact Yodel and Yodel is asking me to contact the sender. So. The result was that I paid for a new order: SD1603430613237612544 and it was already delivered successfully. Unfortunately, the product was faulty. So I had to dispute it again. The third package is being shipped now, so let's wait for the result.