I have been with Dherbs as a customer…
I have been with Dherbs as a customer for many years. Customers service getting rude is unacceptable. And sometimes they just don't want to be bothered with your concerns. I tried their Hunger Control, for the first time and only opened one of the bottles. This item just did not work for me. Maybe for someone else. Spoke to Dherbs customer service and told them I would like to return the unopened bottle because the hunger control makes me hungrier and cause belly ache, some side effects. I was denied this request. If I don't open the bottle and give the product a try, how am I supposed to know if this work seeing it is my first time trying? They would not accept the unopened bottle or even offered an exchange or credit for another item nor make any other suggestions. I have been a loyal customer for years and Dherbs, don't make it sound like you are doing people a favor. AD, Sir you can please train the people representing your company to be a bit kinder and more helpful when taking orders over the phone. Clicking away the phone and talking over them and disconnecting when they are indeed trying to explain and to resolve the issue. Dherbs, in the past have deleted all of my points on one of my emails that I have earned and accumulated over the years. Even though I have explained in detail that I have bought a lot of items and I have indeed earned and accumulated all those points that they claimed mistakenly wiped out due to the fact they claimed that they have changed their system. Eventually, your cheats and bad behaviors will get exposed. It will definitely find its way. These items are not cheap. People are paying and you have to earn their business, why because we as customers are important for your business. Thank you.