I need to activate my iPhone 15 pro…
I need to activate my iPhone 15 pro max. Has an eSIM card. Not sure what your sending me in the mail… Hope it’s a code or something to transfer my number to my iPhone 15 and tog we it activated. Have no phone now soni can’t even call you. I will told to call old company TruConnect to get the PIN number and they deactivated my account. The tracking on whatever you’re sending me has been awful. No updates and when I check it was supposed to be here today. I just need the activation code for the eSIM card. Also, when I tried to call the company you guys to check on anything I get options but never an option to talk to a human but now I can’t call either because I have no phone so if somebody could email me some information I would really appreciate it. When I was on your site, it looked like it was gonna be really easy for me to switch and keep my phone number now I probably don’t even have my old phone number and I have like so many doctors and hospitals that I have to switch the number on and right now I’m waiting for a surgeon to call me about a hip surgery and they can’t call me. I can’t call them. I have no family in this area so this is really been stressful and difficult for me. I would really appreciate it if you could help me get my phone activated via email. ASAP. I have so much anxiety over this. My blood pressure is high. I really don’t wanna have a stroke that would not be a good day for me. This situation for me is urgent! Please help me. C Hamilton I finally got my phone activated. I was without a phone for 12 days. I had to borrow a phone to get it activated. I had emailed back and forth for days trying to explain how I had no phone to call. I was requesting to be able to activate it online or through an email with directions to walk me through process. Then they finally say I need to talk live to activate it. I was on the phone 2.5 hours activation the phone. The representative I was speaking to told me that she would send me a link that would take about 5 to 7 minutes for me to get it and then I could do it myself and if I had problems I could call back. Not sure why they couldn’t send me the link when I asked him 10 million times, probably eight or nine times. I kept her on the phone waiting for it to come thru by asking a lot of questions. There was no way I would hang up and not have my phone activated because I had already gone close to two weeks without it. So I did manage to keep her on the phone. She kept telling me she had other customers to attend to. I thought that was rude since this customer was going on closer to two weeks working with Customer Service. She shouldn’t even have said that so she was not a very good representative, but I did get my phone running working and so far everything‘s good. I don’t have a lot of bars. I usually only have one or two, but it still works. I just wanted to update my last review. I was able to keep my old Phone Number, which was a plus. When you look at their app, it makes it look like it’s so easy to do, it’s really not. They have a high call volume, but not a lot of representatives. Hopefully I won’t need to call them for anything again.