Sh*ttiest customer service of all time
So i've ordered a watchfit pro 5 for my wife as a gift, the consumer.huawei.com site showed that it has a gift freebuds 4. After i've ordered, the delivery was slow, but the main problem is that the freebuds never arrived. I've called the customer service to ask them about the gift (which if it wasnt on the website i wouldn't order the watchfit pro 5..), they said they had non on stock, and they have removed it from the website. In the meantime the website still showed that there is a free erabuds for the order. By the hungarian law, it's called misleading of consumers, which can be led to 3 year in prison. The solution they've offered, is that i should send the product back, wait for my money at least 14 days and order it again (with no insurance to have the freebuds after 14 days...). It's a totally unacceptable behavior by the customer service.