Arghh!
I ordered a $684 Volcano Hybrid expecting the promised same-day shipping. My Visa charge appeared promptly, but a week later I still hadn’t received notice that this item had shipped. Two emails went unanswered. Sigh. Yesterday after a long wait on hold I was advised there’s some issue at the warehouse, and though my item was ready for shipping, it would probably go out by next Monday (4 additional days). I was told I can’t cancel the order…even if it doesn’t ship on Monday. Why do they ignore customer service emails? Why do they claim same day shipping, yet when shipping is delayed over a week they can’t be bothered to send an email update? This appears to be a legit company, but but it sure seems scammy. Dudes…either drop my box in the mail promptly or issue a refund. If you’re listening vapor.com either get my order in the mail or issue a refund. UPDATE Finally a shipping notice on day 13. Progress! UPDATE 2-product was delivered today, two weeks after the order was placed.