Lied to, blown off, gaslit by customer service
Ordered a pack of replacement pods for my vape. Website pictured them with coils included, description indicated coils included, when the pods came I filled with juice and they leaked everywhere because no coils were included. Contacted customer service and got a dismissive reply saying they're always like that. What a lie. When I went to check the website, the description was updated to indicate coils were not included. Checked the google cached page from yesterday, and sure enough they were gaslighting me! The description was exactly as I had thought. Going to attempt a chargeback, wish me luck!