I made my first purchase this month
I made my first purchase this month. It was a gift for my child that is new to beyblades. I am also new to beyblades, so I was really confused about the product, launchers, etc. On a whim, well past business hours, I asked a question in the chat. No one was there, but you put in your e-mail and someone will get back to you. I received a response very quickly. In fact, so quickly that there were a couple of messages before I even checked my e-mail. The customer service was amazing. Honestly, I was going to buy the product at a big box store, but after experiencing the pre-purchase customer service, my order being prepared that same late night (I had a tracking number for the shipment almost right away) and the well-packaged beyblade and launcher that were exactly as ordered with no issues, I am so glad I took the chance on a new store. In fact, it is now my child's favorite beyblade. I would absolutely order again.