Disgusting "service"...actually NO SERVICE AT ALL. Yet another scamming company.
A reliner lift chair was purchased to help me (I am very disabled and senior). The chair started malfunctioning within a few months (it cost about $1000.00) and when I reached out for support (their paperwork says:"Please give us a chance to mae it right and do better" (that's a joke) I was told the warranty was only six months. They would not offer ANY assistance at all and claimed that their warehouse had no replacement parts of any kind....even at my own expense. I am now stuck with a $1000.00 useless recliner that does not lift or recline. I would not recommend this company to a soul and I will NEVER purchase a single thing from them ever again. They are cheats and scammers and deserve every bad review to be pubished. Please take the time to report your bad experiences with Giantex.
