Layerstack support wiped my server data after I gave them panel access for an unrelated billing issue
Customer for one year. Support asked for my panel password to handle a billing issue, and the next day my server was manually reinstalled without my consent. Everything was gone. The sites on it belonged to clients: a restaurant, a woodworker, a wedding event business. Down for over five hours, all inquiries lost. Management later confirmed in writing that it was an unauthorized action by a staff member and that the employee was terminated, but compensation never went beyond a refund plus a free year I can't use. Already switched providers. Think twice before handing over your panel password to this company's support team.