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James Lee

新加坡

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Singaprinting

Order cancelled, promised refund didn't happen.

Made an order on 17th NOV. After amendments, auto request for proof will be sent to me. Original Order $102, but was told to top up $30 to upgrade material etc, I made both payments via PayPal accordingly. But the proof from the automated system is always wrong and each time I feedback about this, a different person will reply and the wrong thing will come back again. After a few round of frustrations dealing with the wrong proof, I decided to cancel my order on the 7th DEC 2022. Was promised refund within 5-7 business days. 9th JAN 2023 Still no refund from Paypal. I emailed and was told that person in charge on leave and it is being processed and they will need ANOTHER 5-7 business days to update me. 18th JAN 2023. Still no refund of my $132 as yet, so I am writing this review now. Calls to the company at 530pm went unanswered as well.

2023-01-18