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Melissa Penney

美国

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TheBookPatch

The work is excellent

The work is excellent. My books were beautifully done. But the customer service is not good . Calling nobody answers. My order was lost and I had to track it down. I wasn't refunded any off the shipping for my time. Then they made it my fault. Didn't believe me i had to get a note from the post office so i vould get them reprinted Another order was some how was printed on the wrong file. Even though I have been saving it the same way. No problem with 5 books. The 6 book was wrong. How ????? Then I was refunded instead of getting a call about the order. Now because I used there coupon for 10% off and the order sat for about 2 weeks before I was emailed about the problem I can't use it. Again quality is great customer service sucks. You really need to fix your customers service.

2023-01-20