Hard to find words for my appreciation…
Hard to find words for my appreciation for their sincerity to fix the problem of the wireless keyboard connective issue. After spending 4 hours communicating with Apple, and unable to resolve the problem, they agreed to take the computer back and fixed the problem. Be sure you have a cable enclosed with your computer to connect with a wireless keyboard. Even my wired keyboard would not connect and it was indeed frustrating. Power Resale was open to accepting my computer back and paid for the shipping charges. They then fixed the problem and was open to communicating with me in a timely manner. I appreciate their sincerity in resolving the issue. This is a great Mac and love that I have a computer that works great. Thank you iPower Resale.