Absolutely wonderful customer service!
I am truly impressed by this company. I am from Europe and, while on vacation in the States, I was ordering baby formula from them because they are one of the very rare companies that offers good Biological European baby formulas (the ingredients offered in American baby formulas are a big NO for me). I received fast, reliable and great service every time! And not only that, at one point I ordered a few boxes, but then had to reschedule my flight and leave the States immediately and could not pick up my order. I explained to the company the situation and they helped me reroute the package back to them, and refunded me the money because they understood that I am not coming back to the States again and I cannot really use any coupons they can offer me. They were absolutely amazing- so fast to respond and so open to provide a solution. i was super happy with their service!