I was sent the wrong rug or sent a rug…
I was sent the wrong rug or sent a rug that looks nothing like what I ordered. My rug grippers were never received. I have sent emails to the company for a refund. Update: The company did respond in a timely manner and agreed to a full refund for the rug and rug grippers. They also said I could keep the rug rather than return it. I’m relieved and satisfied with the outcome. The rug has a nice texture and design, Unfortunately, the colors don’t look like the advertised product and I don’t have any place for it in my home.