Phone case lost in transit. no-one will take responsibility.
My order for a phone case was confirmed on 22 September but it seems to have disappeared without trace. The shipping company gave me dates for delivery, then told me it had been delivered, then told me it had been lost. They will take no responsibility and tell me they have referred the matter back to Nilkin. I contacted Nilkin customer support a week ago only to be told that they are undergoing maintenance so replies will be delayed. I have heard nothing since.