Total scam
******* UPDATE ******* Three months and one week later my dress was just delivered to my door. I reached out on Facebook to the company through instant messenger A couple of months ago. Nobody responded just like the emails. A few days ago out of nowhere I got a instant message and I thought I was being scammed yet again… However, the situation was dealt with finally and they got my dress here in four days with an apology. I was told the reason they never responded to me was because all of the emails that I sent went into their junk mail folder. ( still not sure why they didn’t send me the item I paid for months ago in the first place ) I feel strongly because I posted this review here that they finally reached out to me….. I suggest anyone with an issue with this company should go to their Facebook page and instant Message them your Issue. It might take a couple of months for them to get back to you but at least someone finally handled this situation. If I hadn’t been persistent I am convinced I would have never received the dress that I paid for. The dress actually is very nice ! I’ll give them that but the whole situation was stressful and ridiculous. On November 11, 2022 I placed an online order with Grace Karin directly from their website. I purchased a coat and a dress. I paid for expedient shipping as I wanted the dress for a Christmas party. Several weeks went by and I received an email on December 5th that one of my items was just shipped which was the coat. The quality of the coat was very poor when I received it 2 months after ordering it ( $ 16.99 expedient shipping… I guess they shipped it from Mars ) I started trying to contact the company a couple weeks after that regarding my dress. I have sent multiple emails and never have received a reply. I paid for a dress which I never received in American funds charged to my credit card. As far as I’m concerned they stole from me. They took payment and never delivered the product. What really frustrates me is that not once have my emails been acknowledged ….It’s a total scam. I still receive emails from them about products on sale….It’s so frustrating and dishonest!