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Wenyu Zhang

美国

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Alibaba Cloud

It was horrible when I wanted to delete…

It was horrible when I wanted to delete my account. The other review left by D.K. Sharma is correct: we couldn't delete our account by ourselves while they kept charging my credit card even if I wasn't using it at all. They kept charging me even after I changed a new credit card! WT?! Talked to their IT back and forth for almost 100 messages and finally got the account deleted. It's first time I met a business who couldn't even delete a user's account on their end.

2023-02-01有帮助 1