新加坡
Worst accounting. They dont give update statement of debit n top up. Just simply balance n invoice at beginning of each month. Have sent thru web form 3 time n called 3 times requesting mgr call bk to explain the issue n am update of their debit m credit thru last year. Still no call back. Accounting is terrible rather mo avcounting at all. Worst than starhub n singtel. Last call again today!!
Bought online Techno burner. Delivered and just left outside house, no call or bell. Saw only when i returned home. Seller did not forward warranty card. Said will send by courier but only received 15 days after date of order by post! Agent said dealer has no authority to chge terms yet Shopee instead sais ok to listen to sell!. Prior to that put rtn n refund as they advertised rtn n refund 15 days, no qn asked. Then realised the burner is dented by the side. Called seller who refuse to replace. Shopee first informed they getting seller to replace. After almost 10days shopee simply gave outcome that i have insufficient evidence despite all valid evidences. Put up r n refund 3 times n cancelled by Shopee after 3 days which is dateline shoppee commit to CASE. Was told the dispute team is handling n no need to put up rtn n refund.Called for dispute team today 2 twice but not put to. Instead told they call me within 24 hrs but still am still waiting. They r lying!! Waste of time getting from shopee. Never buy big item from SHOPEE! Told tge dispute team will call bk withib 24 hrs from 8 to 10 pm. Pack of liars! Already pass 10 lm!!