Company lacks transparency
Ordered invitations in early January, they then said days after the order was placed they not that they were closed for holiday and wouldn't open or be able to complete the invitations until mid February (not listed when placing the order). They also indicated the colors listed on the posting were only available for an upcharge (also not listed). Between these two things, we decided to request a refund and order elsewhere as we would not get the items in time or for the budget we allotted. The company denied a refund, then offered a refund with $15 removed for their drafting process (also not listed on the order or website). I requested proof of where that policy was listed, to which they immediately offered a full refund but have not actually refunded the money. This has been going on for over a month now. Don't expect any level of transparency with this company or to get a your money back if you run into issues. Buy at your own risk. None of this would have been an issue if they were transparent upfront as we would have just ordered elsewhere.