Kaplan Series 7 Prep - Avoid
Purchased Series 7 prep materials from Kaplan, a few things to mention before I switched to Knopman Marks (who I have used in the past with success): 1) Kaplan course materials are incomplete and subpar, especially when it comes to teaching the options portion of the exam (which accounts for a significant weighting). 2) I received my book almost a month late - after correcting an initial incorrect shipping address and alerting them, they initially responded in that they will ship new materials. Customer service ended up re-shipping to the wrong address and when I asked them to please stop shipping it there, they completely stopped responding on email. I tried multiple times with UPS to get the package held, but with little success. Ended up reporting Kaplan to BBB at which point they re-engaged in the dialogue until they went silent again. 3) Would not recommend Kaplan and looking back, its probably also why the financial firms that I have worked at as well as close friends of mine, do not use Kaplan. Overall, I wouldn't rank Kaplan high on either the quality of material or their customer service.