VERY UNHAPPY CLIENT WANTS FULL REFUND
I signed up for services back in September 2018 I was making payments for approximately 2 years until august of 2020. Once my plan was paid off they connected me to the first attorney who I could not travel over 100 miles to the office to conduct the hearing and also the representative said at first there would be minimal paperwork to fill out and the first attorney sent me 30 pages to complete. It took months of complaining that the paperwork was against the original agreement. Then they redirected me to another attorney, and she said she wasn’t able to file BK because that my process to file took so long that new laws regarding BK that I had to NOW take 2 consumer credit counseling courses that were not the original agreement. Then I had the hardest time getting the right classes that didn’t cost me another $40 on top of it. Then I had to take the 2 classes at certain times before and after filling so after filling I finished the 2nd course on the day of the deadline and 27th of December but the consumer credit course would issue the certificate until after the holidays on January 03 so the course was don’t on time per the agreement but the attorney even though I told her was done she didn’t get the cert in time. So now after all their mistakes and juggling me around to 2 different attorneys and adding more requirements to the agreement this BK was supposed to take only 2 years to pay off and file now has been about 4 years total and im very upset now because the cert wasn’t done on time they are blaming me and saying in order to proceed further NOW I need to pay an additional $260 in fees to the attorney to refile the BK chapter 7 and do it all over again. I knew I wasn’t going to get the certificate in time so I asked the attorney to please ask the judge for an extension due to the fact I have serious medical issues and can get a doctors letter to show I have a medical reason to take longtime to do the certifications that was not part of the original agreement that cost me extra money but the attorney said “No” that the judge might deny the request and then that would ruin my whole case and wouldn’t be good, but I don’t understand how having a medical extending circumstances is held against me when all I need was one more week. Im telling whoever reads this I am making a legal request ALL my money is refunded over $2100 in payments and I want to take it to another law firm uprightlaw has breached my contract adding more paperwork than agreed and causing delays, refusing to request for medical extension exhausting my timeclock to get everything done and then billed me if I want my case to continue, so now I don’t have the additional $260 and my BK is gonna take about 5 years to complete. Ive had a BK chp 7 before with another firm and it was very easy no hassles but uprightlaw has been a very big hassle they had all kinds of delays and adding to the already existing agreement dropping my case a couple times without giving full refund od $2k and only offered a $250 refund after I spent $2,100 to get this done. I am very dissatisfied with their refusal to request me an extension and blaming me for the late admission on the certificates that was their fault and now I have to pay more money if I want to get this filed. Im also reporting this firm to state attorneys bar association and consumer affairs for malpractice and fraud.