Pissed…someone better contact me!!
I ordered the S Shape and only half the device works. I emailed them and got a response that day and was asked to send a video of the issue. I did that and now they have ghosted me. I have tried every form of contact I could find. Nothing!! I just want either a new machine or a refund. I’ll send the POS back. I will never do business with a foreign company on such a big purchase again. If anyone figured out how to get a response or what to do about the lack of response please let us all know! It’s been 4 days now since I received the machine.