Code Says "You Won!” BUT Catchco says NO!
Updated 5/23: Eventually, Catchco got back with us and they were able to "make it right” by letting us pick out the rod we had won - they also threw in a reel as well. Thanks guys! Much appreciated. Increasing to 5 stars from 1 for that! 👍🏻 Original Review Feb/23: We Won!!! At least we thought. My 14 y/o son saved up to buy a Motherlode Mysterybox from Catchco and we were excited - we love the tackle that we get, but also the chance to win a prize. We entered our code and saw that we had WON a Googan rod! Called the number on the back… no answer and you can’t leave a message. Tried the email on the card and no responses. Eventually, after direct messaging someone on social media they told us to read the fine print which said the contest was over at the beginning of Jan `23. DISAPPOINTED for sure - especially when you plug a code at mtbmotherlode.com and it tells you you won a Googan rod. If there is an expiration date on the codes and prizes available… Shouldn’t there be an expiration date on the outside of the boxes?!? Customers shouldn’t have the lure of winning something beyond the tackle they purchase, only to receive an empty hook in the mouth. Ugh. Catchco, can you help with this?