Customer service is terrible. They lie. Slow.
Placed an order on the 31st of January. They made no mention of being out of office for any reason on their website. 5 days after I placed my order they replied to my email saying they were out of office for Chinese new year but that my order had shipped and gave me a tracking number. Checked the tracking number online and it said the label was created but usps hasn’t received the package yet. It’s said the same thing every day since February 4th and it’s now the 7th. Trying to cancel and they refuse to let me. Instead gave me a coupon. I don’t want to order from you anymore. I want my money back so I can take it elsewhere.