Grossly Incompetent
On October 14th I was offered funding from Amazon through them. It is now November 30th and I haven’t seen a dime. I originally had a personal bank account connected which I then switched to my business account and they told me to “lock it” which is done by default when you accept a loan. I deleted the old bank account so there was no other option for funding to go to. They then said their "technology team cant verify the bank account" even after I sent them screenshots of it and that they are waiting to hear back from Amazon. Amazon's seller support team is piss poor and have given them 3 weeks since them. I warned them and said it's now or never last week. I've been waiting over a month and a half for this funding to buy inventory to grow my business so I can have access to cheaper capital than go to a predatory private lender where they all want 30-40% interest on your first loan with them. I told them I will leave a very honest review due to their gross incompetence. My account manager has been useless and never responds to my emails and should be fired. I wish I could leave a 0 star review. Hopefully this review will give them the reality check they need. Amazon should stop doing business with them and find a competent lender