Rude (Donisha Brown). I visited the location on 720 East I-10…
I visited the location on 720 East I-10 Service Road, Slidell, LA 70461, store #114. I totally do not recommend this location to anyone!! The person behind the desk (Donisha Brown) is ignorant, unprofessional, lacks customer service in a major way. This was my first time ever doing business with the extremely rude person behind the desk. I initially called before even going there and did a drive by just to see how the business looked. Well, the store front looks decent until you run into a problem with the ignorant person behind the desk. So, prior to having my windows tinted I asked how much it costs to have the two front windows of my car tinted and was told it would be $119.00 (how about $196.60) and then the rude thing behind the desk asked did I want the front of my windshield tinted so I said yes thinking it would be a very thin tint. OMG when the guy was finished with my car the tint on the windshield was almost covering the entire windshield. After my car was finished, I was told that it took longer because they did not have a template for my 2023 Lexus NX250 and that the guy had to cut by hand. So, on my way home from this place I called the rude thing back (now keep in mind it had only been a few minutes that I left), well the phone rung forever as if it was busy in there. I was the last and only customer. So, the rude thing called me back as I hung up the phone and I told her (Donisha Brown) that I did not like the tint on my windshield and wanted it off. So, I told her I would come back the next day. Okay so the next came and the rude thing had a major attitude with me. I asked her why she has an attitude with me about something that I do not like or want on my windshield. To speed my long compliant up she tells me I could have just peeled it off myself (SMH). So, I asked her how long it will take just to have the guy to peel that crap off of my windshield the rude thing goes on to say that she does not know since I did not have an appointment. The entire time that I was there she argued back in fort with me. BEWARE OF THIS LOCATION IN SLIDELL!!! THEY OVER CHARGE AND YOU CAN FORGET ABOUT GREAT CUSTOMER SERVICE BECAUSE IT DOES NOT EXIST!!!